What are the responsibilities of Dynamics 365?
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Dynamics 365 is a comprehensive suite of cloud-based business applications developed by Microsoft, designed to help organizations manage various aspects of their operations efficiently. From sales and customer service to finance and operations, Dynamics 365 offers a range of modules tailored to specific business needs. - Microsoft Dynamics 365 Online Training Course 1. Customer Relationship Management (CRM): One of the primary responsibilities of Dynamics 365 is to streamline customer relationship management processes. It provides tools for managing leads, opportunities, contacts, and accounts effectively. Dynamics 365 CRM enables businesses to track interactions with customers, analyze customer data, and deliver personalized experiences. From marketing automation to sales force automation, Dynamics 365 CRM equips businesses with the tools they need to build and maintain strong customer relationships. - D365 Finance and Operations Online Training 2. Ent...